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A service apartment can be used for?

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Are the prices set or is there room for negotiation?

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How do I handle payments?

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Are there extra fees beyond the nightly or weekly rental costs?

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Can I get refunds due to weather?

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What if something goes wrong while I am there?

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How can I provide feedback on my experience with a vacation rental or vacation rental owner/manager?

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Do I have to clean the property before I leave?

A service apartment can be used for?

  1. Accommodation for holiday.

  2. Corporate lodging

  3. Short stay vacation

  4. Relocation or extended stays

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Are the prices set or is there room for negotiation?

Most vacation rental owners/managers are somewhat flexible on their pricing during certain times of the year. Some advertise discounts or a seasonal rate schedule. If you inquiring for a week that is not in the peak season for a given area, then the owner/manager may negotiate on price. However, dont expect the owner/manager to drastically discount their rent just because it is not booked. Many vacation rental owners/managers do not rely on off-season revenue and would choose not to rent it at very low prices and risk damages from a renter getting the property at a deep discount. On the other hand, if you ask about a discount for a Holiday weekend or other peak season week, then most prices are usually firm.

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How do I handle payments?

Payments are made directly to the vacation rental owner/manager. Since each vacation rental is individually owned and operated, the payment methods and schedules will vary. Typically the owner/manager will require a reservation deposit, then the balance to be paid in one or two payments. Most owners/managers require full rent plus a deposit paid prior to the rental period. Payment methods will vary also, but most will take personal checks. Credit cards or PayPal may also be an option. Before you send any money (even the deposit) we recommend that you ask the owner/manager about their cancellation policies. It is best to have these policies in writing.

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Are there extra fees beyond the nightly or weekly rental costs?

There are typically several additional fees beyond the nightly or weekly rental fee. These fees may include cleaning fees, local taxes and a refundable damage deposit. In some cases, additional fees may exist for maid service, pool heating, telephone calls or other things specific to the property. These fees are often spelled out in the property listings, however, you should confirm these fees with the vacation rental owner/manager prior to paying your deposit.

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Can I get refunds due to weather?

Since weather is beyond the control of the owners/managers, if you choose not to come or to checkout early due to the weather, you must understand that you will generally forfeit your rent. Many third party companies offer travel insurance that may cover a trip cancellation due to weather under certain conditions.

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What if something goes wrong while I am there?

How will it get fixed if the vacation rental owner/manager lives miles away? Many owners/managers are very conscientious about their maintenance and do a lot of preventative measure to ensure that things will not go wrong. But in the unlikely event that something does break while youre there, simply call the owner/manager. The owner/manager should be able to get the problem resolved quickly and professionally.

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How can I provide feedback on my experience with a vacation rental or vacation rental owner/manager?

Owners/managers typically appreciate feedback. Whether you have a suggested item that you would have enjoyed, or if something was not working properly, please let the owners/managers know. And of course if your accommodations were perfect, the owners/managers love to hear that also. Some owners/managers include links to guest books within their listing so other potential renters can see your feedback. If you have feedback you believe Shanti Apartments needs to be aware of, please email us.

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Do I have to clean the property before I leave?

Cleaning policies vary from property to property. In some cases you will have to clean the property yourself and wash the linens. In other cases, a cleaning staff will come in and clean after you leave. Be sure to ask the owners the check-out policies for the property. Even if cleaning is provided, it is still expected that you leave the property "broom clean". In other words the cleaning staff generally does not do the dishes and clean up excessive messes.

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